FAQs


WHEN WILL YOU SHIP MY ITEMS?

All orders are subject to a handling period before shipment, usually 2 - 3 business days.

Most orders leave our warehouses within 3-5 business days after receipt of payment.

You will then receive notification of both processing and shipment. In many instances, we are shipping from warehouses in either the US or Asia. If from Asia, please expect 10 - 20 days to receive your order. 

Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be cancelled.

 WHERE ARE MY ITEMS COMING FROM?

Our primary warehouses are located in the United States, but some of our specialty items are located in other countries such as the United Kingdom and China.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.

 

HOW DO YOU DETERMINE YOUR "COMPARED TO" PRICES?

We get these prices from our wholesalers or from competitor analysis.